Access Issues: Homepage vs. Booking Page

why am i unable to access your home page but can access the booking page?

Troubleshooting Access Issues to the Home Page

If you're experiencing difficulties accessing the home page of our website while still being able to reach the booking page, there could be several underlying reasons. This guide will help you identify potential causes and provide steps to resolve them.

Possible Reasons for Access Issues

  • Temporary Website Issue: Sometimes, websites may experience temporary outages or maintenance that can affect access.
  • Browser Settings: Specific settings in your browser might prevent you from loading certain pages correctly.

Troubleshooting Steps

To resolve these issues, try the following troubleshooting methods:

1. Refresh Your Browser

A simple refresh can often solve minor loading problems. You can refresh the page by pressing F5, or if you're using a laptop, press Fn + F5.

2. Clear Browser Cache

Your browser stores cached data which may sometimes cause conflicts with loading web pages. To clear your cache:

  1. For Chrome:
    • Select 'More' (three dots) in the top right corner.
    • Navigate to 'More tools' > 'Clear browsing data.'
    • Select a time range and check 'Cached images and files,' then click 'Clear data.'

  2. For Firefox:
    • Select ‘Menu’ (three horizontal lines) in the top right corner.
    • Navigating to ‘Options’ > ‘Privacy & Security.’
    • Select ‘Cached Web Content,’ then click on ‘Clear Now.’
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